Off-Field Operations Captain — Store Excellence Leader

Golf Galaxy; North Canton (OH); On-site; USD 45,000 - 59,000; Full time

Job summary

DICK’S Sporting Goods is seeking a Team Captain of Off Field Operations to lead store performance and coach teammates. You will drive inventory control, fulfillment, and stockroom execution while ensuring fast, accurate service to athletes.

This role emphasizes strong leadership, coaching, and operational excellence in a retail environment. As a leader in a store, you will oversee scheduling, hiring, onboarding, and development of direct reports, ensuring policy compliance and a welcoming,

Qualifications

• High School Diploma or Equivalent required.
• 1-3 years of experience in retail or customer-facing roles.
• People leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by providing product information and maintaining merchandising standards.
• Help develop 30-60-90 day plans to support departmental priorities and budgets.
• Create effective schedules and manage workloads to meet goals and payroll targets.
• Build and coach a strong team, conduct performance reviews, and enforce policies.

Skills

Leadership

Customer facing

Retail experience

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking a Team Captain of Off Field Operations to lead store performance and coach teammates. You will drive inventory control, fulfillment, and stockroom execution while ensuring fast, accurate service to athletes.

This role emphasizes strong leadership, coaching, and operational excellence in a retail environment. As a leader in a store, you will oversee scheduling, hiring, onboarding, and development of direct reports, ensuring policy compliance and a welcoming,