Off-Field Operations Captain

DICK'S Sporting Goods; Lansing (MI); On-site; USD 40,000 - 50,000; Full time

Job summary

DICK'S Sporting Goods is hiring for a Team Captain of Off Field Operations to drive store performance and coach teammates. You will lead inventory, fulfillment and stockroom processes to keep the store fast, accurate, and athlete-ready.

The role emphasizes staffing, training, and delivering exceptional customer experiences, with accountability for safety and adherence to company policies. Join a supportive, team-driven environment.

Qualifications

• High school diploma or equivalent required.
• 1-3 years of experience in retail or customer-facing roles.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences with product and assortment knowledge.
• Assist in developing 30-60-90 day plans to support departmental priorities.
• Build and lead a team through sourcing, hiring, onboarding and coaching.
• Ensure store safety, loss prevention and policy compliance.
• Coordinate scheduling and daily activities to meet goals and payroll targets.

Skills

Team leadership

Customer service

Retail operations

Communication

Training & coaching

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is hiring for a Team Captain of Off Field Operations to drive store performance and coach teammates. You will lead inventory, fulfillment and stockroom processes to keep the store fast, accurate, and athlete-ready.

The role emphasizes staffing, training, and delivering exceptional customer experiences, with accountability for safety and adherence to company policies. Join a supportive, team-driven environment.