Retail Ops Team Captain — Inventory & Fulfillment

Dick's Sporting Goods; American Fork (UT); On-site; USD 42,000 - 64,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Team Captain of Off Field Operations to lead store operations, coach teammates, and drive performance. You will oversee inventory, fulfillment, and stockroom execution while maintaining exceptional athlete experiences.

We look for candidates with 1-3 years in retail, a high school diploma, and prior leadership experience. This role emphasizes coaching, scheduling, and adherence to policies to keep the store running smoothly.

Qualifications

• Experience leading teams in a retail environment.
• Strong customer service and communication skills.
• Ability to plan schedules and manage daily store operations.

Responsibilities

• Deliver exceptional athlete experiences by informing customers and maintaining merchandising standards.
• Partner with store leadership to execute 30-60-90 day plans and staffing needs.
• Schedule direct reports to meet traffic and payroll goals while ensuring policy compliance.
• Build a strong team through hiring, onboarding, coaching, and performance reviews.
• Adhere to safety, loss prevention, and operating procedures.

Skills

Retail leadership

Customer service

Staff supervision

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Team Captain of Off Field Operations to lead store operations, coach teammates, and drive performance. You will oversee inventory, fulfillment, and stockroom execution while maintaining exceptional athlete experiences.

We look for candidates with 1-3 years in retail, a high school diploma, and prior leadership experience. This role emphasizes coaching, scheduling, and adherence to policies to keep the store running smoothly.