OEM Performance Consultant — Remote & Travel

Cox Enterprises; Illinois; Hybrid; USD 70,000 - 110,000; Full time

Job summary

Cox Enterprises is seeking a Performance Consultant II in the Upper Midwest. You will build and maintain relationships with OEM corporate and field teams as well as dealership clients, ensuring customers' needs drive priorities to maximize product utilization and retention across Xtime products.

You will proactively engage dealership decision-makers with consultative recommendations and actionable insights, and conduct monthly KPI reviews to guide ongoing objectives and value delivery.

Qualifications

• Bachelor’s degree in a related discipline plus 2 years OEM/dealer experience, or equivalent mix
• Strong communication and problem-solving skills for complex automotive client environments
• Ability to travel ~75% including overnight stays while maintaining client relationships

Responsibilities

• Build and maintain relationships with OEM corporate/field teams and dealership clients to drive retention and product utilization
• Provide consultative recommendations and actionable insights to increase utilization across Xtime products
• Lead monthly KPI reviews and quarterly business objectives with OEM management
• Deliver on-site and remote consultative support post-implementation, including L2/L3 technical support as needed
• Develop regional dealer group presentations and represent Cox Automotive at industry events
• Coach and train enterprise customers on product functionality and best practices

Skills

Relationship management

Consultative selling

Travel coordination

Presentation skills

KPI analysis

Technical support

Communication

Problem solving

Education

Bachelor’s degree in a related discipline

Master’s degree + up to 2 years experience

Job description

Cox Enterprises is seeking a Performance Consultant II in the Upper Midwest. You will build and maintain relationships with OEM corporate and field teams as well as dealership clients, ensuring customers' needs drive priorities to maximize product utilization and retention across Xtime products.

You will proactively engage dealership decision-makers with consultative recommendations and actionable insights, and conduct monthly KPI reviews to guide ongoing objectives and value delivery.