Ocean Freight Operations Specialist

AIT Worldwide Logistics, Inc.; Chicago (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Five paid volunteer hours per year

Employee discounts through Deel

Job summary

AIT Worldwide Logistics is seeking an Operations Agent Ocean in Chicago to coordinate daily import/export of international ocean freight shipments. You will work with customers, carriers, and ports to ensure on-time loading and arrival, while maintaining accuracy in data, schedules, and documentation.

Ideal candidates have at least 2 years in ocean freight forwarding, strong problem-solving skills, and fluency in English and Polish.

Qualifications

• Minimum 2 years of experience as an Ocean Freight Forwarder.
• Ability to work in fast-paced, high-volume environment.
• Fluent in English and Polish, both written and spoken.

Responsibilities

• Coordinate day-to-day import/export of ocean freight shipments.
• Qualify shipping requirements and gather necessary documentation.
• Prepare accurate quotations and set shipping schedules.
• Communicate with customers, carriers and ports to confirm loading and arrivals.
• Track shipments and resolve delays or issues.
• Ensure shipments are billed according to guidelines and regulations.
• Coordinate with internal teams and partners to meet KPIs.

Skills

Ocean freight forwarding

Attention to detail

Problem solving

English (fluent)

Polish (fluent)

Tools

CargoWise

Job description

AIT Worldwide Logistics is seeking an Operations Agent Ocean in Chicago to coordinate daily import/export of international ocean freight shipments. You will work with customers, carriers, and ports to ensure on-time loading and arrival, while maintaining accuracy in data, schedules, and documentation.

Ideal candidates have at least 2 years in ocean freight forwarding, strong problem-solving skills, and fluency in English and Polish.