Ocean Import Agent II — Global Freight & Customer Focus

AIT Worldwide Logistics; Palatine (IL); On-site; USD 39,000 - 54,000; Full time

Job summary

AIT Worldwide Logistics in Palatine, IL is seeking an Ocean Import Agent II to coordinate day-to-day import of international shipments into the USA. You will partner with brokers, vendors, and internal teams to ensure timely, compliant, and cost-efficient handling from origin to final delivery.

This role emphasizes operational excellence and world-class customer service, with responsibilities including order validation, routing options, quotations, tracking milestones, and timely invoicing.

Qualifications

• 2–4 years freight forwarding experience preferred.
• High school diploma or equivalent.

Responsibilities

• Coordinate day-to-day import shipments for USA operations.
• Validate documents, arrange routing, and secure quotes.
• Track vessel milestones and advise customers of status.
• Prepare and issue invoices and relevant documentation.

Skills

Team player

Growth mindset

Customer service

Strong work ethic

Ownership and independence

Education

High school diploma

Job description

AIT Worldwide Logistics in Palatine, IL is seeking an Ocean Import Agent II to coordinate day-to-day import of international shipments into the USA. You will partner with brokers, vendors, and internal teams to ensure timely, compliant, and cost-efficient handling from origin to final delivery.

This role emphasizes operational excellence and world-class customer service, with responsibilities including order validation, routing options, quotations, tracking milestones, and timely invoicing.