OCC Operations Leader, Airline Dispatch & Safety

Piedmont Airlines; Salisbury (MD); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on the American Airlines

Medical and dental

Job summary

Piedmont Airlines in Salisbury, MD, is seeking a Manager on Duty for the Operations Control Center to oversee flight operations, ensure safe and efficient service, and guide dispatch decisions during shifts. The role requires five years of airline management experience, strong leadership, regulatory knowledge, and the ability to coordinate dispatch, maintenance, and scheduling with a focus on safety.

Starting pay is $100,000 annually, with benefits and opportunities for growth.

Qualifications

• Five (5) years of airline operational experience.
• Comprehensive knowledge of civil aviation regulations, standards, and recommended practices.
• Ability to demonstrate strong leadership, strategic vision, and managerial competency.
• Natural teamwork skills.
• Ability to set and meet strict deadlines while ensuring other managers correspondingly adhere to such deadlines.
• Creative, innovative, and idea driven working style.
• Able to identify innovative strategic development opportunities and drive the creation of new ideas collaboratively with team members.
• Excellent interpersonal and communication skills, both verbal and written.

Responsibilities

• Ensure compliance within the Operations Department with company policy, legal requirements, ICAO, and FAA standards.
• Oversee personnel in the OCC during a shift.
• Make daily operational decisions considering constraints in maintenance, scheduling, and dispatch.
• Provide leadership over Dispatch, Supervisors, and Coordinators.
• Schedule and administer dispatchers’ time-off including vacation.
• Communicate operational issues to Piedmont leadership and American Airlines as applicable.
• Ensure dispatcher schedules and rest requirements meet regulations.
• Ensure Dispatchers have resources to perform functions in compliance with policies and procedures.
• Execute SMS-based safety risk management, safety assurance, and safety promotion.

Skills

Leadership

Communication skills

Decision making

Teamwork

Strategic vision

Deadline-driven

Education

Bachelor’s degree

Airman Certificate

Tools

CAE Flightscape

Power BI

Tableau

Six Sigma

AI

Job description

Piedmont Airlines in Salisbury, MD, is seeking a Manager on Duty for the Operations Control Center to oversee flight operations, ensure safe and efficient service, and guide dispatch decisions during shifts. The role requires five years of airline management experience, strong leadership, regulatory knowledge, and the ability to coordinate dispatch, maintenance, and scheduling with a focus on safety.

Starting pay is $100,000 annually, with benefits and opportunities for growth.