Manager, Operations Control Center Training

Piedmont Airlines; Salisbury (MD); Vor Ort; USD 90.000 - 110.000; Vollzeit

Benefits dieser Stelle

Paid training

Holiday pay

401(k)

Vacation

Family travel on American Airlines net

Medical and dental

Zusammenfassung

Piedmont Airlines, Salisbury, MD, is hiring a Training Manager for the Operations Control Center. The role oversees dispatch curriculum, training for new hires, coordinators, and supervisors, and manages recurrent training with a focus on safety and regulatory compliance.

The candidate must hold a valid FAA dispatch certificate, have SABRE Flight Operations Suite experience, and at least five years in a Part 121 OCC. Strong teaching and office software skills are required.

Qualifikationen

• Five (5) years of experience with a Part 121 airline's operation center.
• Valid FAA dispatch certificate.
• Two (2) years of teaching experience.
• Advanced knowledge of Microsoft Office Suite.
• Proven ability to develop and maintain training curricula.

Aufgaben

• Develop and maintain the dispatch curriculum.
• Supervise dispatch training for new hires, Coordinators, Supervisors, and recurrent training.
• Update and maintain the Dispatch Training Manual and related systems.
• Oversee improvements to dispatch systems based on fuel program data and aircraft performance.
• Assist OCC planning for irregular operations (weather, mechanical issues, IT issues).
• Be on-call as required.

Kenntnisse

Teaching experience

Microsoft Office Suite

Strong organizational skills

Ability to multi-task

Ability to work under pressure

Ausbildung

High School Diploma or GED

Tools

SABRE Flight Operations Suite

Jobbeschreibung

Manager, Operations Control Center Training# Careers## Manager, Operations Control Center TrainingApply: Salisbury, MD: Full time: Posted Yesterday: End Date: November 13, 2026 (12 days left to apply): R1014511*We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.*At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Training Manager within the Operations Control Center (OCC). This position is responsible for developing and maintaining the company’s dispatch curriculum, supervising dispatch training of new hires, Coordinators, Supervisors, and recurrent training and testing. The successful candidate will have a valid Federal Aviation Administration (FAA) dispatch certificate, excellent knowledge and experience with a Flight Operations Suite, and a minimum of five years of experience with a Part 121 airline’s operation center. This position will report to the Director, Operational Control. **Essential Duties:** * Compliance within the Operations Department with company policy and legal requirements and to ensure compliance in accordance with the International Civil Aviation Organization (ICAO) and Federal Aviation Standards and Regulations* Develop and maintain the dispatch curriculum* Supervise all dispatch training, including new hires, Coordinators, Supervisors, and recurrent training and testing* Update and maintain the dispatch systems based on data from the company’s fuel program and the aircraft's performance* Maintain a presence within the OCC and be proactive in helping the OCC Managers plan Piedmont’s response to Irregular Operations, including but not limited to: weather issues, aircraft mechanical issues, or IT issues impacting OCC systems* Oversee updates to the Dispatch Training Manual* On-call responsibilities as required **Job Qualifications and Competencies:** * Valid FAA dispatch certificate* Excellent knowledge and experience with the SABRE Flight Operations Suite* Five (5) years of experience with a Part 121 airline's operation center* Two (2) years of teaching experience* Outstanding organizational skills and ability to multi-task* Ability to work in a fast-paced environment* Ability to work well with all levels of management and support staff* Advanced ability with Microsoft Office Suite **Work Environment:** * Standard office, OCC, or classroom environment, use of computers and other office equipment* Some travel is required* Flexible hours including weekends and holidays**Physical Requirements:** * Occasional lifting up to 25 poundsThe above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed. *Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as required. We also require proof of High School or GED completion. Minimum 18 years of age.* Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.**Starting Rate:**$100,000.00/Annual Salary*Piedmont Airlines, Inc. is committed to recruiting, hiring, training, and making all employment decisions based on business needs and job-related qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, genetic information, or any other legally protected characteristic.* *I**n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.*Job Application Deadline:November 13, 2026### Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.