Observability Team Lead & Technical Account Manager

Coralogix, inc.; Dallas (TX); On-site; USD 220,000 - 260,000; Full time

Benefits offered by this job

Comprehensive healthcare benefits

401(k) plan and match

Paid time off

Job summary

A leading observability platform provider is seeking a Team Lead, Technical Account Manager to lead and mentor a team focused on customer onboarding and relationship management. Responsibilities include overseeing the implementation of observability tools and ensuring customer satisfaction through expert guidance. The ideal candidate will have strong leadership skills, technical expertise in Cloud DevOps, and experience with various observability tools. This full-time position offers competitive compensation within the range of $220,000 - $260,000, along with comprehensive benefits.

Qualifications

• Proven experience leading technical teams focused on observability solutions.
• Strong analytical skills to interpret customer data and usage trends.
• Ability to communicate complex technical information effectively.

Responsibilities

• Lead, mentor, and manage a team of Technical Account Managers.
• Oversee the implementation of observability tools for customers.
• Be the primary escalation point for customer technical challenges.

Skills

Leadership & Team Development

Cloud DevOps

Observability Tools

Customer Relationship Management

Data Analysis

Tools

AWS (EC2, EKS, ECS, etc.)

Kibana

Grafana

Datadog

NewRelic

Job description

A leading observability platform provider is seeking a Team Lead, Technical Account Manager to lead and mentor a team focused on customer onboarding and relationship management. Responsibilities include overseeing the implementation of observability tools and ensuring customer satisfaction through expert guidance. The ideal candidate will have strong leadership skills, technical expertise in Cloud DevOps, and experience with various observability tools. This full-time position offers competitive compensation within the range of $220,000 - $260,000, along with comprehensive benefits.