Lead Technical Account Manager – Observability & Onboarding

Red Dot Capital Partners; Dallas (TX); On-site; USD 220,000 - 260,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Mental health benefits

401(k) plan and match

Paid time off

Job summary

Coralogix is seeking a Team Lead, Technical Account Manager in the United States to guide a TAM group through onboarding and ongoing customer success. You will lead with deep observability expertise and drive data-driven improvements while building strong customer relationships.

You will oversee the implementation of logs, metrics and traces monitoring, and real-time analysis, mentoring TAMs to deliver expert onboarding and ongoing support.

Qualifications

• Proven experience leading technical teams focused on observability solutions.
• Ability to define and track onboarding KPIs with strong technical adoption.
• Excellent written and spoken English with executive-level communication.

Responsibilities

• Lead, mentor, and manage TAMs to ensure onboarding success and ongoing support.
• Oversee implementation of observability tools and real-time analysis workflows.
• Engage with customers to provide tailored technical solutions and data-driven improvements.
• Collaborate with internal teams on product enhancements from customer data insights.

Skills

Team leadership

Onboarding KPIs

Data-driven decisions

English communication

Executive presentation

Tools

AWS

Azure

GCP

Kibana

Grafana

Datadog

New Relic

Dynatrace

Prometheus

Job description

Coralogix is seeking a Team Lead, Technical Account Manager in the United States to guide a TAM group through onboarding and ongoing customer success. You will lead with deep observability expertise and drive data-driven improvements while building strong customer relationships.

You will oversee the implementation of logs, metrics and traces monitoring, and real-time analysis, mentoring TAMs to deliver expert onboarding and ongoing support.