Lead TAM, Observability & Customer Onboarding

Coralogix, inc.; Boston (MA); On-site; USD 220,000 - 260,000; Full time

Benefits offered by this job

Comprehensive healthcare benefits

401(k) plan with match

Paid time off

Job summary

A leading observability platform company seeks a Team Lead, Technical Account Manager to oversee a team dedicated to excellent customer onboarding and technical account management. The ideal candidate will have strong leadership experience, expertise in cloud observability tools, and a customer-focused mindset. This role emphasizes developing customer relationships and utilizing data to improve operations. The total compensation package ranges from $220,000 to $260,000 annually, accompanied by comprehensive benefits.

Qualifications

• Proven experience leading technical teams focused on observability solutions.
• Strong analytical skills to interpret customer data.
• Ability to communicate complex technical information effectively.

Responsibilities

• Lead and mentor a team of Technical Account Managers.
• Oversee the implementation of observability tools.
• Enhance customer relationship management through technical solutions.

Skills

Cloud DevOps

Technical team leadership

Customer data analysis

Effective communication

Observability tools expertise

Tools

AWS

Kibana

Grafana

Datadog

Splunk

Job description

A leading observability platform company seeks a Team Lead, Technical Account Manager to oversee a team dedicated to excellent customer onboarding and technical account management. The ideal candidate will have strong leadership experience, expertise in cloud observability tools, and a customer-focused mindset. This role emphasizes developing customer relationships and utilizing data to improve operations. The total compensation package ranges from $220,000 to $260,000 annually, accompanied by comprehensive benefits.