Team Lead, Observability TAM – Onboarding & Leadership

Coralogix; Town of Texas (WI); On-site; USD 220,000 - 260,000; Full time

Benefits offered by this job

Healthcare

Dental

Mental health benefits

401(k) plan and match

Paid sick time

Paid time off

Job summary

Coralogix, a modern observability platform, is seeking a Team Lead, Technical Account Manager to guide a TAM team through the onboarding of new customers and ensure ongoing success in logging, monitoring, and data-driven operations.

You will mentor TAMs, define onboarding KPIs, and partner with engineering and customer teams to deliver tailored technical solutions, with a total compensation range of $220k–$260k and a comprehensive benefits package.

Qualifications

• Experience leading TAM or technical account teams.
• Proven onboarding of customers and driving success.
• Strong English communication, both written and spoken.
• Deep knowledge of cloud observability and monitoring stacks.

Responsibilities

• Lead a TAM team to onboard customers and ensure long-term success.
• Define onboarding KPIs and monitor team performance.
• Guide customers on observability tools and logging solutions.
• Escalate and resolve complex technical challenges.

Skills

Cloud DevOps

Observability

Leadership

Onboarding KPIs

Data-driven

Executive communication

Tools

Kibana/OpenSearch

Grafana

Datadog

New Relic

Dynatrace

Prometheus

Jaeger

Job description

Coralogix, a modern observability platform, is seeking a Team Lead, Technical Account Manager to guide a TAM team through the onboarding of new customers and ensure ongoing success in logging, monitoring, and data-driven operations.

You will mentor TAMs, define onboarding KPIs, and partner with engineering and customer teams to deliver tailored technical solutions, with a total compensation range of $220k–$260k and a comprehensive benefits package.