Observability Solutions Engineer (Hybrid, EST Hours)

groundcover; San Francisco (CA); Hybrid; USD 100,000 - 140,000; Full time

Job summary

A tech company is seeking a Solutions Engineer to join their Sales team in San Francisco. This hybrid role focuses on working closely with account executives to navigate complex technical sales processes and deliver engaging presentations that highlight the product's unique offerings. The ideal candidate will have at least 3 years of experience in customer-facing technical roles and familiarity with observability tools. A Bachelor's degree in a related field is preferred, and the position may involve frequent travel.

Qualifications

• 3+ years in customer-facing technical roles.
• 2+ years of experience with observability tools.
• Knowledge of cloud technologies and platforms.

Responsibilities

• Plan and execute deals in technical sales cycles.
• Deliver presentations demonstrating unique product value.
• Communicate customer needs to product teams.
• Engage in internal and external communication channels.

Skills

Customer-facing skills

Technical sales knowledge

Understanding of observability tools

Consultative approach

Analytical skills

Engagement & charisma

Education

Bachelor's degree in a related discipline

Tools

Docker

AWS

GCP

Azure

Grafana

Prometheus

Job description

A tech company is seeking a Solutions Engineer to join their Sales team in San Francisco. This hybrid role focuses on working closely with account executives to navigate complex technical sales processes and deliver engaging presentations that highlight the product's unique offerings. The ideal candidate will have at least 3 years of experience in customer-facing technical roles and familiarity with observability tools. A Bachelor's degree in a related field is preferred, and the position may involve frequent travel.