OBGYN Patient Liaison & Care Concierge

University of California; Pasadena (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

University of California is seeking a patient- and physician-focused liaison to support access to services within the health system. You will act as a liaison for patients and physicians, help refer patients to appropriate resources, and manage follow-ups by telephone and through EPIC/Care Connect.

The role emphasizes prioritization, strong communication, and the ability to coordinate care across diverse teams and clinics within the University system.

Qualifications

• Ability to set priorities reflecting job responsibilities.
• Ability to build productive working relationships with diverse staff and patients.
• Strong verbal communication to convey complex problems clearly.
• Ability to cover Community Clinics as assigned.

Responsibilities

• Provide direct support to physicians and patients in the practice.
• Act as a liaison for patients and physicians to access services within the health system.
• Facilitate communication with referring physicians and resources.
• Refer patients to appropriate resources and follow up by telephone.
• Conduct follow-ups using EPIC/Care Connect.

Skills

Prioritization

Relationship-building

Time management

Communication skills

Interpersonal diplomacy

Clinic coverage

Job description

University of California is seeking a patient- and physician-focused liaison to support access to services within the health system. You will act as a liaison for patients and physicians, help refer patients to appropriate resources, and manage follow-ups by telephone and through EPIC/Care Connect.

The role emphasizes prioritization, strong communication, and the ability to coordinate care across diverse teams and clinics within the University system.