OBGYN Patient Care Liaison & Concierge

Native American Talent; Pasadena (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health is seeking a dedicated professional to provide direct support to physicians and patients. The role acts as a liaison, helps patients access services within the health system, and facilitates communication with referring physicians.

Responsibilities include referrals to resources, and follow-up through telephone and EPIC/Care Connect. Salary range is $31.88 - $45.66 per hour, reflecting a patient-centered, fast-paced clinical environment.

Qualifications

• Setting priorities reflecting job responsibilities.
• Build productive relationships with diverse staff and patients.
• Clearly communicate complex issues in formal and informal settings.
• Interact diplomatically with a patient population.
• Provide coverage for Community Clinics as assigned.

Responsibilities

• Provide direct support to physicians and patients.
• Serve as liaison between patients and physicians.
• Assist patients in accessing services within the health system.
• Facilitate communication with referring physicians.
• Refer patients to appropriate resources.
• Follow up with patients by telephone and EPIC/Care Connect.

Skills

Prioritization

Relationship building

Communications

Diplomacy

Coverage duties

Job description

UCLA Health is seeking a dedicated professional to provide direct support to physicians and patients. The role acts as a liaison, helps patients access services within the health system, and facilitates communication with referring physicians.

Responsibilities include referrals to resources, and follow-up through telephone and EPIC/Care Connect. Salary range is $31.88 - $45.66 per hour, reflecting a patient-centered, fast-paced clinical environment.