OBGYN Patient Services Coordinator

UCLA Health; Pasadena (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health in Pasadena is seeking a dedicated professional to provide direct support to physicians and patients in a busy clinic setting. You will act as a liaison between patients and the practice, helping patients access services within the health system and coordinating with referring physicians.

You will also assist with referrals to appropriate resources and conduct follow-up communications by phone using Epic/Care Connect to ensure continuity of care.

Qualifications

• Ability to set priorities reflecting the relative importance of duties.
• Strong relationship-building with Faculty, Staff, Administration and diverse patients.
• Ability to integrate competing demands into a productive working environment.
• Clear verbal communication to convey complex problems.
• Diplomatic interaction with patients from varying backgrounds.
• Ability to cover Community Clinics as assigned.

Responsibilities

• Act as a liaison for patients and physicians in the practice.
• Assist patients in accessing services within the health system.
• Facilitate communication with referring physicians.
• Refer patients to appropriate resources and follow up by telephone.
• Use EPIC/Care Connect for continuity of care.

Skills

Prioritization

Relationship building

Workload management

Verbal communication

Diplomatic empathy

Clinic coverage

Job description

UCLA Health in Pasadena is seeking a dedicated professional to provide direct support to physicians and patients in a busy clinic setting. You will act as a liaison between patients and the practice, helping patients access services within the health system and coordinating with referring physicians.

You will also assist with referrals to appropriate resources and conduct follow-up communications by phone using Epic/Care Connect to ensure continuity of care.