Oncology Scheduler & Patient Liaison

University of California; Atascadero (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

University of California is seeking a frontline liaison to support physicians and patients across assigned primary and specialty care clinics in California. You will act as a conduit for patients and physicians, helping patients access services and coordinating with referring physicians to ensure smooth care transitions.

The role requires strong prioritization, relationship-building across diverse stakeholders, and proficiency with hospital systems and patient workflows.

Qualifications

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
• Ability to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
• Ability to provide coverage for Community Clinics as assigned.

Responsibilities

• Liaise between patients and physicians within the practice.
• Assist patients in accessing services within the health system.
• Facilitate communication with referring physicians.
• Refer patients to resources and provide follow-up via telephone and EPIC/Care Connect.

Skills

Prioritization

Relationship-building

Adaptability

Verbal-communication

Diplomacy

Clinic coverage

EPIC/Care Connect

Tools

EPIC/Care Connect

Hospital computer systems

Job description

University of California is seeking a frontline liaison to support physicians and patients across assigned primary and specialty care clinics in California. You will act as a conduit for patients and physicians, helping patients access services and coordinating with referring physicians to ensure smooth care transitions.

The role requires strong prioritization, relationship-building across diverse stakeholders, and proficiency with hospital systems and patient workflows.