OB/GYN Patient Services Coordinator

St. Joseph Hospital; Nashua (NH); On-site; USD 24,000 - 34,000; Full time

Job summary

St. Joseph Hospital in Nashua, NH is seeking a Patient Service Representative to perform front-desk duties in a multi-physician outpatient setting. You will greet patients, handle registration, and answer phones while providing friendly, high-level customer service.

The PSR serves as a liaison between the practice and patients, visitors, and guests, ensuring smooth scheduling and accurate information while protecting patient confidentiality in line with HIPAA and hospital policy.

Qualifications

• High school diploma or GED required.
• Experience in medical office settings preferred; filing, reception, scheduling and basic coding knowledge may be needed.
• Ability to handle confidential information in accordance with hospital policies and HIPAA requirements.

Responsibilities

• Greet patients, visitors, and guests at the front desk and assist with check-in.
• Register patients, schedule appointments, and process payments as needed.
• Answer phones, direct inquiries, and support staff and physicians as required.

Skills

Customer service

Communication

HIPAA compliance

Education

High School Diploma/GED

Job description

St. Joseph Hospital in Nashua, NH is seeking a Patient Service Representative to perform front-desk duties in a multi-physician outpatient setting. You will greet patients, handle registration, and answer phones while providing friendly, high-level customer service.

The PSR serves as a liaison between the practice and patients, visitors, and guests, ensuring smooth scheduling and accurate information while protecting patient confidentiality in line with HIPAA and hospital policy.