Patient Services Specialist – OB/GYN

UBMD Gynecology; Buffalo (NY); Vor Ort; USD 25.000 - 29.000; Vollzeit

Benefits dieser Stelle

401(k) plan

Medical, dental, vision insurance

Paid time off

Zusammenfassung

UBMD Obstetrics & Gynecology is seeking a Patient Services Representative (PSR) to manage the front desk and administrative workflows for obstetrics and gynecology services in Buffalo. The role emphasizes patient-centered service, accurate data handling, and coordination with providers.

The PSR will handle check-in/out, scheduling, pre-registration, insurance verification, and communications with patients and clinical staff.

Qualifikationen

• High school diploma or equivalent; associate's or bachelor's preferred.
• 1–3 years in clinical support, scheduling, call center, or similar healthcare admin.
• Excellent communication and interpersonal skills.
• Proficient with phone and computer systems, including EHR.

Aufgaben

• Handle check-in/out, pre-registration, scheduling, and patient inquiries.
• Obtain IDs, insurance, collect payments, maintain accurate records.
• Coordinate referrals and pre-operative instructions for surgeries.
• Process prior authorizations and release of records requests.
• Maintain patient records and HIPAA compliance.
• Communicate with clinical staff and perform data entry.

Kenntnisse

Communication

Customer service

Multitasking

Ausbildung

High school diploma or equivalent

Tools

EMR/EHR systems

Phone system

Jobbeschreibung

UBMD Obstetrics & Gynecology is seeking a Patient Services Representative (PSR) to manage the front desk and administrative workflows for obstetrics and gynecology services in Buffalo. The role emphasizes patient-centered service, accurate data handling, and coordination with providers.

The PSR will handle check-in/out, scheduling, pre-registration, insurance verification, and communications with patients and clinical staff.