OB/GYN Front Desk Specialist — Day Shift + Growth & Benefits

Trinity Health Of New England; Rocky Hill (CT); On-site; USD 36,000 - 42,000; Full time

Job summary

Trinity Health Of New England is seeking a Business Services Representative – OB/GYN to support a busy women’s health practice in Connecticut. This front-desk role handles scheduling, patient check-in/out, insurance verification, copay collection, and referrals while assisting providers with clerical tasks.

The position emphasizes accuracy and patient-centered service in a diverse, inclusive environment with day shifts and benefits from day one.

Qualifications

• High school diploma required.
• Experience in a medical office or billing department preferred; knowledge of patient billing and medical terminology preferred.
• Excellent keyboard skills; proficient in Windows and Microsoft Office; accuracy and dependability required.

Responsibilities

• Greets and communicates with patients, in person or by phone, courteously and professionally.
• Answers calls using scripts and transfers to the appropriate staff.
• Schedules patient appointments per department protocols to maximize provider productivity.
• Maintains accurate records and supports referrals and authorizations as needed.

Skills

Customer service

Scheduling

Office software

Attention to detail

Telephone skills

Education

High school diploma

Tools

Microsoft Office

Job description

Trinity Health Of New England is seeking a Business Services Representative – OB/GYN to support a busy women’s health practice in Connecticut. This front-desk role handles scheduling, patient check-in/out, insurance verification, copay collection, and referrals while assisting providers with clerical tasks.

The position emphasizes accuracy and patient-centered service in a diverse, inclusive environment with day shifts and benefits from day one.