OB/GYN Ambulatory Patient Access Specialist II

Boston Medical Center; Boston (MA); On-site; USD 30,000 - 37,000; Full time

Job summary

Boston Medical Center is seeking an Ambulatory Services Representative II to coordinate patient access functions in the OB/GYN clinic. The role covers front desk duties, patient registration, insurance verification, appointment scheduling, and related administrative tasks to support providers.

You will handle registration, verify coverage, collect copayments, and coordinate referrals while maintaining confidentiality and delivering courteous, patient-focused service in a fast-paced environment.

Qualifications

• HS/GED with 3+ years relevant experience.
• Bachelor’s degree or Associate + 1 year relevant experience.
• Excellent English communication and interpersonal skills.

Responsibilities

• Reception and customer service.
• Registration and demographics verification.
• Visit management and appointment scheduling.
• Insurance verification and copayment collection.
• Administrative support for the practice and physicians.
• Maintain confidentiality of patient information.

Skills

Customer service

Communication

Confidentiality

Team player

Multitasking

Education

HS/GED + 3+ years experience

Bachelor's or Associate + 1 year experience

Tools

MS Word

Excel

Outlook

Job description

Boston Medical Center is seeking an Ambulatory Services Representative II to coordinate patient access functions in the OB/GYN clinic. The role covers front desk duties, patient registration, insurance verification, appointment scheduling, and related administrative tasks to support providers.

You will handle registration, verify coverage, collect copayments, and coordinate referrals while maintaining confidentiality and delivering courteous, patient-focused service in a fast-paced environment.