O2C Transformation Manager — Media & Entertainment

EY; Rogers (AR); A distancia; USD 128.000 - 257.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and dental coverage

Pension and 401(k) plans

Paid time off

Descripción de la vacante

EY seeks a Manager with deep Order-to-Cash expertise to design and deliver technology-enabled O2C transformations for studios, networks, streamers, and live experience operators. Lead end-to-end workstreams, develop transformation roadmaps, and design operating models across order-to-cash components.

You will coach staff, drive workshops with GPOs and technology stakeholders, and manage day-to-day delivery while ensuring measurable improvements in cash flow and customer experience.

Formación

• Bachelor’s degree in Accounting, Finance, or a related field; MBA or CPA a plus.
• 6+ years of progressive experience in finance transformation, O2C process design or revenue operations; consulting experience preferred.
• Proven Media & Entertainment, TMT or high-volume consumer revenue sector experience.
• Strong executive communication, workshop facilitation and written deliverable skills.

Responsabilidades

• Lead end-to-end O2C workstreams across the full taxonomy: lead-to-quote, quote-to-order, order-to-invoice and invoice-to-cash, including credit and risk approval, customer master data, billing, dispute resolution, AR and collections, and cash application.
• Assess Order-to-Cash organizations, processes, and enabling technologies; develop transformation roadmaps and business cases that drive operational efficiency, governance, improved customer experience, and working capital improvement.
• Design and implement target operating models for O2C functions, including organizational structures, governance frameworks, and performance management capabilities for scalable revenue cycle operations.
• Own business process design deliverables - L3/L4 process flows, key design decisions, functional/reporting requirements, KPIs, and data requirements.
• Facilitate design and solutioning workshops with client GPOs, leads, SMRs and Tech stakeholders; drive decisions and document dispositions.
• Manage day-to-day delivery: workplan, RAID log, scope, deliverable quality and engagement economics; onshore/offshore mix and global delivery leverage.
• Translate O2C pain points into quantified value cases — revenue leakage, DSO, dispute volume, billing cycle time and working capital release.
• Coach and develop staff; contribute to proposals, Phase 0 assessments and sector thought leadership.

Conocimientos

Executive communication

Workshop facilitation

Written deliverables

Educación

Bachelor's degree in Accounting or Finance

MBA or CPA

Herramientas

SAP S/4HANA

SAP BRIM

Salesforce CPQ

POS/ticketing platforms

Vertex

Cash application analytics

Descripción del empleo

EY seeks a Manager with deep Order-to-Cash expertise to design and deliver technology-enabled O2C transformations for studios, networks, streamers, and live experience operators. Lead end-to-end workstreams, develop transformation roadmaps, and design operating models across order-to-cash components.

You will coach staff, drive workshops with GPOs and technology stakeholders, and manage day-to-day delivery while ensuring measurable improvements in cash flow and customer experience.