O2C Transformation Manager — Media & Entertainment

EY; Irvine (CA); Remote; USD 128,000 - 267,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k)

Paid time off

Job summary

EY is seeking a Manager with deep Order-to-Cash expertise and M&E sector fluency to lead technology-enabled O2C transformations for studios, networks, streamers, and related entities. You will design operating models, drive governance, and deliver measurable working capital improvements.

A strong consulting background and executive communication skills are essential. The role covers end-to-end O2C processes, from quote-to-cash to invoice-to-cash, with global delivery leverage.

Qualifications

• Bachelor’s degree in Accounting or Finance; MBA or CPA a plus.
• 6+ years of progressive experience in finance transformation, O2C process design or revenue operations; consulting experience strongly preferred.
• Proven Media & Entertainment, TMT or high-volume consumer revenue sector experience.
• Strong executive communication, workshop facilitation and written deliverable skills.

Responsibilities

• Lead end-to-end O2C workstreams across sales planning to cash applications, including credit, master data, billing, disputes, AR and collections, and cash application.
• Assess O2C organizations and processes; develop transformation roadmaps and business cases for efficiency, governance and working capital.
• Design and implement target operating models for O2C functions with governance and data requirements.
• Own deliverables such as L3/L4 process flows, design decisions, requirements, KPIs and data needs.
• Facilitate workshops with Global Process Owners and stakeholders; drive decisions and document dispositions.
• Manage day-to-day delivery including workplan, RAID, scope, quality and onshore/offshore mix.
• Translate O2C pain points into quantified value cases like revenue leakage, DSO improvement and cash-flow benefits.
• Coach and develop staff; contribute to proposals and sector thought leadership.

Skills

O2C process design

Executive communication

Workshop facilitation

Revenue operations

Strategic thinking

Education

Bachelor’s degree in Accounting or Finance

MBA or CPA

Tools

SAP S/4HANA

SAP BRIM

Salesforce CPQ

POS/ticketing platforms

Vertex

Cash application automation

Job description

EY is seeking a Manager with deep Order-to-Cash expertise and M&E sector fluency to lead technology-enabled O2C transformations for studios, networks, streamers, and related entities. You will design operating models, drive governance, and deliver measurable working capital improvements.

A strong consulting background and executive communication skills are essential. The role covers end-to-end O2C processes, from quote-to-cash to invoice-to-cash, with global delivery leverage.