O2C Transformation Manager, Media & Entertainment

EY; New Brunswick (NJ); On-site; USD 128,000 - 235,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k) plans

Paid time off

Job summary

EY in the United States seeks a Manager with deep Order-to-Cash expertise and Media & Entertainment fluency to lead technology-enabled O2C transformations for studios, networks, streamers, and live venues.

The role covers end-to-end O2C workstreams, operating model design, data requirements, and collaboration with Global Process Owners and technology stakeholders to drive efficiency and revenue realization.

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field; MBA or CPA is a plus.
• 6+ years of progressive experience in finance transformation, O2C process design or revenue operations; consulting experience strongly preferred.
• Proven Media & Entertainment, TMT or high-volume consumer revenue sector experience.
• Strong executive communication, workshop facilitation and written deliverable skills.

Responsibilities

• Lead end-to-end O2C workstreams across the full taxonomy: lead-to-quote, quote-to-order, order-to-invoice and invoice-to-cash, including credit and risk approval, customer master data, billing, dispute resolution, AR and collections, and cash application.
• Assess O2C organizations, processes, and enabling technologies; develop transformation roadmaps and business cases that drive operational efficiency, governance, customer experience, and working capital improvement.
• Design and implement target operating models for O2C functions, including organizational structures, governance, and performance management capabilities.
• Own business process design deliverables - L3 and L4 process flows, design decisions, requirements, KPIs, and data requirements.
• Facilitate design and solutioning workshops with GPOs, business leads, SMR and Technology stakeholders; drive to decisions and document dispositions.
• Manage day-to-day delivery: workplan, RAID, scope, deliverable quality and engagement economics, including onshore/offshore mix and global delivery credibility.
• Translate O2C pain points into quantified value cases — revenue leakage, DSO, dispute volume, billing cycle time and working capital release.
• Coach and develop staff; contribute to proposals, Phase 0 assessments and sector thought leadership.

Skills

Executive communication

Workshop facilitation

Written deliverables

Education

Bachelor’s degree in Accounting or Finance

MBA or CPA a plus

Tools

SAP S/4HANA

SAP BRIM

Salesforce/CPQ

POS platforms

Vertex tax engine

Cash-application analytics

Job description

EY in the United States seeks a Manager with deep Order-to-Cash expertise and Media & Entertainment fluency to lead technology-enabled O2C transformations for studios, networks, streamers, and live venues.

The role covers end-to-end O2C workstreams, operating model design, data requirements, and collaboration with Global Process Owners and technology stakeholders to drive efficiency and revenue realization.