O2C Transformation Manager — Cash Flow Leader

EY; Carson City (NV); Remote; USD 128,000 - 267,000; Full time

Job summary

EY in the United States is seeking a Manager in the Order to Cash practice to help clients optimize revenue cycle operations through process design and technology-enabled transformation. You will work with finance, sales, customer service, shared services and IT to improve cash flow and reduce revenue leakage while guiding delivery across the full lifecycle.

This role requires travel up to 60% to client sites and offers exposure to ERP and revenue management platforms.

Qualifications

• A bachelor's degree in Accounting, Finance, Business, Information Systems, Supply Chain, or a related field.
• Approximately 5 to 8 years of relevant experience in Order to Cash, Accounts Receivable, Revenue Operations, Finance Transformation, Shared Services, or Consulting.
• Experience leading or supporting O2C transformation initiatives across invoicing, billing, collections, cash application, deductions, and revenue accounting.
• Hands-on experience with ERP and revenue management platforms such as SAP, HighRadius, Zuora, or similar solutions.

Responsibilities

• Lead client-facing Order to Cash transformation engagements and define clear project objectives, deliverables, and outcomes.
• Assess current-state O2C processes, identify improvement opportunities, and develop future-state operating models.
• Identify opportunities for improvement leveraging technologies such as automation, orchestration and AI, supporting a continuous improvement for our clients
• Drive transformation initiatives across customer billing, invoicing, collections, cash application, deductions management, dispute resolution, and revenue accounting processes.
• Collaborate with business and technology stakeholders to gather requirements, define process improvements, and develop implementation roadmaps.
• Facilitate workshops with finance, accounts receivable, customer service, sales operations, and shared service teams.
• Translate business requirements into functional designs, process flows, user stories, testing scenarios, and deployment plans.
• Support system implementation, configuration, testing, and adoption activities across O2C technology platforms.
• Identify opportunities to improve working capital, accelerate cash collection, reduce aging receivables, and enhance operational performance.
• Manage project risks, dependencies, and issue resolution while providing regular updates to client and engagement leadership.
• Lead and mentor junior team members while contributing to a collaborative, high-performing delivery environment.
• Support business development activities, including proposals, solution demonstrations, estimates, and client presentations.

Skills

Order to Cash processes

AI for O2C transformation

Revenue recognition principles

Stakeholder management

Cross-functional transformation

Analytical and communication skills

Education

Bachelor's degree in Accounting/Finance/Business/IS/Supply Chain

Tools

SAP

HighRadius

Zuora

Job description

EY in the United States is seeking a Manager in the Order to Cash practice to help clients optimize revenue cycle operations through process design and technology-enabled transformation. You will work with finance, sales, customer service, shared services and IT to improve cash flow and reduce revenue leakage while guiding delivery across the full lifecycle.

This role requires travel up to 60% to client sites and offers exposure to ERP and revenue management platforms.