O2C Transformation Manager — Revenue Operations Leader

EY; Portland (OR); Hybrid; USD 128,000 - 257,000; Full time

Job summary

EY is seeking a Manager in the Order to Cash (O2C) practice to help clients optimize their revenue cycle operations through process expertise and technology-enabled transformation. You will lead workstreams across the delivery lifecycle, collaborate with client teams, and travel up to 60% to client sites as needed.

Join a global, diverse team to improve cash flow, reduce revenue leakage, and enhance customer experience while driving value realization and organizational change.

Qualifications

• Bachelor's degree in a related field.
• 5–8 years of experience in Order to Cash, Accounts Receivable, Revenue Operations, Finance Transformation, Shared Services, or Consulting.
• Experience leading or supporting O2C transformation initiatives.

Responsibilities

• Lead client-facing O2C transformation engagements and define objectives and outcomes.
• Assess current-state O2C processes and develop future-state operating models.
• Drive transformation initiatives across billing, invoicing, collections, cash application and revenue accounting.
• Collaborate with stakeholders to gather requirements and develop implementation roadmaps.
• Translate requirements into functional designs and deployment plans.
• Support system implementation, testing and adoption activities across O2C platforms.
• Travel up to 60% to client sites.

Skills

O2C domain expertise

Transformation consulting

Stakeholder management

Workshop facilitation

Data insights

Problem solving

Communication

Project governance

Education

Bachelor's degree (Accounting/Finance/Business/IS/Supply Chain)

Tools

SAP

HighRadius

Zuora

ERP platforms

Job description

EY is seeking a Manager in the Order to Cash (O2C) practice to help clients optimize their revenue cycle operations through process expertise and technology-enabled transformation. You will lead workstreams across the delivery lifecycle, collaborate with client teams, and travel up to 60% to client sites as needed.

Join a global, diverse team to improve cash flow, reduce revenue leakage, and enhance customer experience while driving value realization and organizational change.