Nursing Ops Leader: Patient Flow & Service Excellence

Yale New Haven Health; New Haven (CT); On-site; USD 95,000 - 125,000; Full time

Job summary

A leading healthcare organization in Connecticut is seeking an Assistant Patient Services Manager to ensure high-quality and efficient patient care. This role requires strong leadership skills and at least two years of clinical experience, with a focus on patient flow, staffing effectiveness, and financial performance. The ideal candidate will possess a nursing degree and a passion for leading others in a fast-paced environment, ensuring adherence to patient-centered care standards.

Qualifications

• Bachelor's degree is required; Master's preferred.
• Two years of clinical nurse experience.
• Minimum of 1 year leadership/supervisory experience.
• Current CT state RN licensure.
• Ability to direct a diverse workforce.

Responsibilities

• Serve as the clinical leader ensuring patient flow safety.
• Ensure safe staffing levels and clinical competence.
• Participate in unit strategies for financial performance.
• Role model excellence in clinical practice.
• Deliver Patient and Family Centered Care.

Skills

Leadership

Clinical competence

Customer service

Financial forecasting

Patient-centered care

Education

Bachelor's degree in nursing

Master's degree (preferred)

Job description

A leading healthcare organization in Connecticut is seeking an Assistant Patient Services Manager to ensure high-quality and efficient patient care. This role requires strong leadership skills and at least two years of clinical experience, with a focus on patient flow, staffing effectiveness, and financial performance. The ideal candidate will possess a nursing degree and a passion for leading others in a fast-paced environment, ensuring adherence to patient-centered care standards.