Healthcare Operations Manager - Patient Flow & Lean Excellence

Montefiore Orthopedics; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

ViziRecruiter, LLC. is seeking an Operations Supervisor in New York City. This role involves overseeing daily operational processes, ensuring patient satisfaction, and monitoring team performance. Key responsibilities include financial operations, staff training, and maintaining workflow efficiencies. Candidates must hold a Bachelor's Degree and have a minimum of 3 years’ relevant experience, with proficiency in EPIC or related systems. Join a dedicated team committed to advancing community health and patient care.

Qualifications

• Minimum 3 years' relevant work experience.
• Ability to meet patients' needs and ensure patient satisfaction.
• Knowledge of referrals and authorizations.

Responsibilities

• Supervise daily operational processes and resources.
• Oversee Operations team including secretaries and supervisors.
• Responsible for daily cash collections and financial operations.
• Monitor the registration process and clerical associates' performance.
• Maintain proper inventory of medical and office supplies.

Skills

Proficient computer skills, specifically EPIC or related EHR

Ability to address physical and emotional needs of patients

Knowledge of insurance company interactions

Education

Bachelor's Degree

Job description

ViziRecruiter, LLC. is seeking an Operations Supervisor in New York City. This role involves overseeing daily operational processes, ensuring patient satisfaction, and monitoring team performance. Key responsibilities include financial operations, staff training, and maintaining workflow efficiencies. Candidates must hold a Bachelor's Degree and have a minimum of 3 years’ relevant experience, with proficiency in EPIC or related systems. Join a dedicated team committed to advancing community health and patient care.