Acute Care Operations Lead: Patient Flow & Nursing

Mental Health Association of Rochester; Duluth (MN); On-site; USD 95,000 - 125,000; Full time

Job summary

Mental Health Association of Rochester is seeking a leader to oversee nursing operations and patient flow within a dedicated Patient Flow Center. You will manage staffing, scheduling, and daily workflow to support patient care operations.

The role focuses on quality of care, patient safety, regulatory compliance, and staff development. You’ll coach performance, resolve issues, and coordinate cross‑team efforts to ensure smooth patient transitions and efficient service delivery.

Qualifications

• Strong clinical and leadership ability to supervise nursing operations.
• Knowledge of regulatory requirements, compliance practices, and quality improvement.
• Excellent communication and interpersonal skills for cross-team coordination.
• Proven ability to manage performance, resolve issues, and support staff development.
• Sound operational judgment to optimize resources and patient transitions.

Responsibilities

• Manage staffing, scheduling, and daily workflow to support patient care operations.
• Ensure quality of care, patient safety, and adherence to clinical standards.
• Maintain regulatory compliance and support audit readiness.
• Monitor and support staff performance through coaching, feedback, and accountability.
• Facilitate clear communication across teams to support patient flow and transitions.
• Coordinate operational resources to ensure effective service delivery.
• Collaborate with nursing leadership to achieve unit goals.

Skills

Clinical leadership

Nursing supervision

Regulatory knowledge

Communication skills

Staff development

Operational judgment

Job description

Mental Health Association of Rochester is seeking a leader to oversee nursing operations and patient flow within a dedicated Patient Flow Center. You will manage staffing, scheduling, and daily workflow to support patient care operations.

The role focuses on quality of care, patient safety, regulatory compliance, and staff development. You’ll coach performance, resolve issues, and coordinate cross‑team efforts to ensure smooth patient transitions and efficient service delivery.