Surgical ICU Patient Services Lead - Clinical Operations

Yale NewHaven Health; New Haven (CT); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading healthcare organization in Connecticut is seeking an Assistant Patient Services Manager to ensure high-quality care and effective patient flow. The ideal candidate will have a nursing degree, leadership experience, and a commitment to service excellence. Responsibilities include managing staffing levels, participating in financial strategies, and promoting safety and quality care. This position demands strong interpersonal skills and the ability to lead in a challenging environment.

Qualifications

• Bachelor's degree required; Master's preferred.
• Two years clinical nursing experience and 1 year supervisory experience.
• Current CT state RN licensure required; certification preferred.

Responsibilities

• Ensure safe patient flow in collaboration with healthcare teams.
• Account for staffing levels and clinical competence.
• Participate in strategies for financial performance and care quality.
• Model and promote a culture of high-quality care.

Skills

Directing a diverse workforce

Clinical nursing experience

Leadership qualities

Education

Bachelor's degree in nursing

Master's degree in nursing

Job description

A leading healthcare organization in Connecticut is seeking an Assistant Patient Services Manager to ensure high-quality care and effective patient flow. The ideal candidate will have a nursing degree, leadership experience, and a commitment to service excellence. Responsibilities include managing staffing levels, participating in financial strategies, and promoting safety and quality care. This position demands strong interpersonal skills and the ability to lead in a challenging environment.