Clinical Operations Leader — Patient Services

Yale NewHaven Health; New Haven (CT); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare provider in New Haven, CT, seeks an Assistant Patient Services Manager (APSM) to lead clinical operations while ensuring high-quality patient care. The APSM is responsible for patient flow, staffing, and financial performance within the unit. The ideal candidate holds a Bachelor's degree in nursing with significant clinical and supervisory experience, alongside valid RN licensure in Connecticut. This is a crucial role promoting operational excellence and patient-centered care in a dynamic healthcare environment.

Qualifications

• Bachelor's degree is required; Master's preferred.
• Two years of clinical nurse experience required.
• Current CT state RN licensure required.

Responsibilities

• Serve as the clinical leader for safe patient flow.
• Ensure staffing levels meet clinical needs.
• Participate in strategies for financial performance.
• Promote a culture of quality and safety.

Skills

Clinical leadership

Patient-centered care

Innovative problem-solving

Effective communication

Education

Bachelor's degree in nursing

Master's degree preferred

Job description

A leading healthcare provider in New Haven, CT, seeks an Assistant Patient Services Manager (APSM) to lead clinical operations while ensuring high-quality patient care. The APSM is responsible for patient flow, staffing, and financial performance within the unit. The ideal candidate holds a Bachelor's degree in nursing with significant clinical and supervisory experience, alongside valid RN licensure in Connecticut. This is a crucial role promoting operational excellence and patient-centered care in a dynamic healthcare environment.