Nurse Manager, Patient Services: Clinical Leader & Flow

Yale NewHaven Health; New Haven (CT); On-site; USD 70,000 - 90,000; Full time

Job summary

Yale NewHaven Health is seeking an experienced Assistant Patient Services Manager for their New Haven location. This role focuses on ensuring high-quality patient care through effective leadership, staffing, and financial management within the healthcare environment.

The ideal candidate will have at least a Bachelor's degree in Nursing, relevant clinical experience, and a passion for patient-centered service. Responsibilities include overseeing patient flow, staffing, and promoting a quality care culture.

Qualifications

• Bachelor's degree is required; Master's preferred (one degree must be in nursing).
• Two years of clinical nurse experience and a minimum of one year of leadership/supervisory experience.
• Current CT state RN licensure required.

Responsibilities

• Ensure safe patient flow in all care settings in collaboration with healthcare teams.
• Accountable for safe staffing levels and clinical competence.
• Participate in strategies ensuring financial well-being of the organization.
• Role-model and support excellence in clinical practice.
• Identify and analyze trends in service excellence.

Skills

Staff management

Patient care

Financial oversight

Clinical leadership

Customer service

Education

Bachelor's degree in Nursing

Master's degree in Nursing (preferred)

Job description

Yale NewHaven Health is seeking an experienced Assistant Patient Services Manager for their New Haven location. This role focuses on ensuring high-quality patient care through effective leadership, staffing, and financial management within the healthcare environment.

The ideal candidate will have at least a Bachelor's degree in Nursing, relevant clinical experience, and a passion for patient-centered service. Responsibilities include overseeing patient flow, staffing, and promoting a quality care culture.