Nursing Operations & Patient Concierge

OSF HealthCare; Peoria (IL); On-site; USD 25,000 - 28,000; Full time

Job summary

OSF HealthCare in Peoria, IL seeks a Nursing Operations Support (NOS) Representative to assist Mission Partners, patients, visitors and families with questions, directions and transport needs. You will use hospital software to provide prompt, courteous assistance and support across units.

Ideal candidates bring a High School diploma, strong communication skills, and the ability to multi-task in a busy healthcare setting.

Qualifications

• High School Diploma or GED.
• At least 6 months of office, hospital, administrative duties, customer service, and computer knowledge.
• Excellent interpersonal and communication skills; proficient with Microsoft Office; able to multi-task in a fast-paced environment.

Responsibilities

• Acts as a resource on multiple units for questions, information, and way-finding.
• Coordinates patient transport and provides local area directions and area amenities information.

Skills

Interpersonal communication

Microsoft Office proficiency

Multi-tasking

Customer service

Education

High School Diploma/GED

Job description

OSF HealthCare in Peoria, IL seeks a Nursing Operations Support (NOS) Representative to assist Mission Partners, patients, visitors and families with questions, directions and transport needs. You will use hospital software to provide prompt, courteous assistance and support across units.

Ideal candidates bring a High School diploma, strong communication skills, and the ability to multi-task in a busy healthcare setting.