Nursing Ops Support Rep

OSF HealthCare; Peoria (IL); On-site; USD 25,000 - 28,000; Part time

Job summary

OSF HealthCare is seeking a Nursing Operations Support Representative to act as a resource on multiple units for Mission Partners, patients, visitors and families, answering questions and guiding guests. The role supports patient transport and area accommodations while coordinating with OSF facilities and other service areas.

The ideal candidate has a High School diploma and at least 6 months of administrative, customer service or hospital front-desk experience, with solid interpersonal and

Qualifications

• High School Diploma or GED required.
• At least 6 months of experience in office, hospital, administrative duties, customer service or computer use.

Responsibilities

• Assist on multiple units as a resource for Mission Partners, patients, visitors and families.
• Provide direction and information, and assist with wayfinding and patient transport as needed.
• Coordinate with OSF facilities/services and use software to complete tasks.

Skills

Interpersonal skills

Customer service

Multi-tasking

Computer skills

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Total Rewards

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.

Expected pay for this position is $18.27 - $20.29/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.

2.25 3rd shift differential

Overview

POSITION SUMMARY: The Nursing Operations Support (NOS) Representative acts as a resource on multiple units for Mission Partners, patients, visitors, and family members for general questions, information, and way-finding needs and provides unit support. Provides guidance to individuals related to other OSF facilities/service areas, coordinates and may assist with patient transport needs, provides local area direction, and advises of area accommodations or amenities. Utilizes various software to provide assistance and complete assigned tasks.

Qualifications

REQUIRED QUALIFICATIONS:

Education:

• High School Diploma/ GED

Experience:

• 6 months' experience of office, hospital, administrative duties, customer service, and computer knowledge

Other Skills/ Knowledge:

• Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Demonstrated ability to reason, interpret, and evaluate each situation to provide assistance and resolve issues. Demonstrate ability to multi-task in a fast-paced environment

PREFERRED QUALIFICATIONS: Education: N/A Experience: N/A Licensure/ Certification: N/A Other Skills/ Knowledge: N/A

OSF HealthCare is an Equal Opportunity Employer.