Nursing Operations Support Specialist

OSF HealthCare

Peoria (IL)

On-site

USD 25,000 - 28,000

Full time

9 days ago

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Job summary

OSF HealthCare is seeking a Nursing Operations Support (NOS) Representative to serve as a resource on multiple units for Mission Partners, patients, visitors, and family members. The role provides general information and way-finding, coordinates patient transport needs, and guides individuals to area accommodations or amenities.

The NOS Representative uses various software to support tasks, offers local area direction, and assists with unit operations as needed.

Qualifications

High School Diploma or GED required.
6 months' experience in office, hospital, administrative duties, customer service, and computer knowledge.
Excellent interpersonal and communication skills.
Solid computer skills, including proficiency with Microsoft software.
Ability to reason, interpret, and evaluate situations to provide assistance and resolve issues.
Ability to multi-task in a fast-paced environment.

Responsibilities

Acts as a resource on multiple units for Mission Partners, patients, visitors and family for general questions, information and way-finding needs and provides unit support.
Coordinates and may assist with patient transport needs and area accommodations or amenities.
Provides guidance to individuals related to other OSF facilities/service areas and uses various software to provide assistance and complete tasks.