NSUFA216 - Information Technology Administrator

Commonwealth of VA Careers; Norfolk (VA); Presencial; USD 73.000 - 85.000; Jornada completa

Descripción de la vacante

Norfolk State University is seeking an Information Technology Administrator (FA216) for the Lyman Beecher Brooks Library in Norfolk. The role develops, implements, and maintains hardware, software, communication, and networks to support library operations and services.

Reporting to the Dean of Library Services, you will work with the Office of Information Technology and university offices to advance IT goals, advise on vendor selections, and ensure reliable access to library systems and networks

Formación

• Bachelor’s degree in Computer Science, Information Technology, or Library Science.
• Demonstrated experience in information technology administration or support.
• A strong commitment to public service and customer service orientation.
• Demonstrated workplace leadership and project management experience.
• Ability to collaborate with others and work as a part of a team.
• Good verbal and written communication skills.

Responsabilidades

• Provide administrative management of IT resources in consultation with OIT.
• Manage IT used throughout the Library for staff and patrons, including PCs and Macs.
• Support software applications such as Windows, Outlook, Office, Adobe, and Teams.
• Maintain peripherals like printers, copiers, scanners, projectors in the Library.
• Manage communications technology including Smart TVs, cameras, and speakers.
• Support Internet access through ethernet and wireless networks.
• Maintain systems and technology that manage library operations (OCLC WMS, Bibliotheca).
• Develop relationships with University offices, State agencies, and IT vendors.
• Advise on IT vendors, products, and services.
• Recommend policies for acquiring, developing, utilizing, maintaining, disposing of IT.
• Represent the library on governance committees and campus programs.

Conocimientos

IT administration

Customer service

Team collaboration

Verbal and written communication

Educación

Bachelor’s degree in Computer Science, Information Technology, or Library Science

Herramientas

OCLC WMS

Bibliotheca self-check kiosks

Descripción del empleo

Title: NSUFA216 - Information Technology Administrator

Hiring Range: $73,000 - $85,000

Pay Band: UG

Agency: Norfolk State University

Location: Norfolk State University

Agency Website: WWW.NSU.EDU

Recruitment Type: General Public - G

Job Duties

The Lyman Beecher Brooks Library at Norfolk State University is recruiting for an Information Technology Administrator (FA216). This position is responsible for implementing, developing, managing, and maintaining hardware, software, communication, and network technologies for the Library that support its mission and operations. This position reports to the Dean of Library Services and works in consultation and collaboration with the University’s Office of Information Technology (OIT).

Essential Duties and Responsibilities

• Provide administrative management of various information technology resources of the Library in consultation and collaboration with OIT.
• Manage information technology used throughout the Library by library staff and patrons, including PC and Mac desktops and laptops.
• Support software applications used at the Library by students and employees such as Windows, Outlook, Office, Adobe, and Teams.
• Maintain computer peripherals like printers, copiers, scanners, and projectors that are deployed in the Library for library staff and patron use.
• Manage communications technology, including Smart TVs, Solstice Pods, cameras, and speakers that are available within the Library.
• Support Internet availability and access within the Library for students, employees, and others through ethernet and wireless networks.
• Maintain information systems and technology that manage library operations such as OCLC WMS and Bibliotheca self-check kiosks.
• Develop relationships with University offices, State agencies, and IT vendors to maintain and enhance the Library’s IT goals, standards, and resources.
• Advise Dean of Library Services and other library staff regarding information technology vendors, products, and services.
• Recommend policies and procedures for acquiring, developing, utilizing, maintaining, and disposing of information technology.
• Represent the library on University shared governance committees and participate in campus programs and events, as appropriate.
• Participate in professional groups and events related to the utilization and advancement of information technology in libraries

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or Library Science.
• Demonstrated experience in information technology administration or support.
• A strong commitment to public service and customer service orientation.
• Demonstrated workplace leadership and project management experience.
• Ability to collaborate with others and work as a part of a team.
• Good verbal and written communication skills

Additional Considerations

• Master’s degree in Information Technology, Computer Science, or Library Science.
• Experience working in academic libraries or higher education institutions.
• Demonstrated experience administering a major integrated library system.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Contact Information

Name: NORFOLK STATE UNIVERSITY

Phone: [phone]

Email: No Email Material Accepted