NSUFA048/NSUFP059 - Admissions Counselor

Norfolk State University; Norfolk (VA); On-site; USD 36,000 - 44,000; Full time

Job summary

Norfolk State University is seeking an Admissions Counselor to represent the university at college fairs, high school visits, and community events. The role requires travel in-state and out-of-state, including weekends, to recruit prospective students nationwide and build lasting relationships with counselors and schools.

The ideal candidate will have experience with higher education technology, CRM systems, and strong oral and written communication to engage families throughout the admissions

Qualifications

• Experience using technology in a higher education setting.
• Familiar with CRM, social media, and website recruitment tools.
• Experience with Colleague and Informer preferred.
• Excellent spoken and written communication and interpersonal skills.

Responsibilities

• Represent the university at college fairs, high school visits, and community engagements; travel required.
• Develop relationships with alumni recruiters and key contacts in assigned territory.
• Assist in coordinating and implementing recruitment events and strategies to increase campus visits and yield.
• Provide admissions presentations to campus visitors and respond to inquiries.
• Communicate with applicants to obtain missing documents or updated credentials within 48 business hours.

Skills

CRM systems

Social media

Communication skills

Interpersonal skills

Tools

Colleague

Informer

Microsoft Office

Job description

Title: NSUFA048/NSUFP059 - Admissions Counselor

Hiring Range: Starting salary is $40,000

Pay Band: UG

Agency: Norfolk State University

Location:Norfolk State University

Agency Website:www.nsu.edu

Recruitment Type: General Public - G

Job Duties

• Represent the university at college fairs, high school visits, and other community engagements. Follow-up visits with appropriate correspondence/contact with counselors and students. Develop relationships with key contacts in assigned territory, including alumni recruiters. Evaluates program effectiveness and provides recommendations for future programming. Requires travel both in state and out-of-state for the university, including weekends.
• Represents the Office of Admissions at special events, on and off campus, including but not limited to Open House, NSU Round-Up, School Counselor events and etc. Assists in developing and implementing strategies and programming, particularly for bringing more students to visit campus throughout the year, and for increasing yield in general.
• Support leadership by assisting with coordination and implementation of events.
• Communicate with applicants who need to submit additional documents or updated credentials.
• Provide admissions presentations to campus visitors.
• Participate in other electronic marketing communications as needed. Assists in the development and implementation of recruitment activities centered on electronic communications, and mobile and social networks.
• Ensures responses are provided to e-mails and voicemails within 48 business hours of receipt.
• Represent the University by providing accurate and detailed information to prospective students, their families and school counselors throughout the country.
• Accurately review undergraduate admission applications and evaluate applicant credentials to determine admissibility to the university based on established criteria for admission. Update Colleague with student data, entering admissions decisions and comments as needed.
• Develop relationships with key contacts in assigned territory, including alumni recruiters. Evaluates program effectiveness and provides recommendations for future programming. Requires travel both in-state and out-of-state for the university, including weekends.

Minimum Qualifications

Experience using technology in a higher education setting, preferably in admissions. Knowledge of available technology resources and employing technology (CRM, social media, website) in a recruitment/communication plan. Experience with Colleague and Informer preferred. Excellent spoken and written communication skills and well as demonstrated interpersonal skills. Knowledge and understanding of application/evaluation processing operations, student administration systems, recruitment and territory management, higher education marketing, and a variety of computer software ( i.e. Microsoft Office Suite.)

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: Norfolk State University

Phone: [phone]

Email: E-MAILED APPLICATION MATERIAL IS NOT ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.