Library IT Admin: Elevate Tech & Services

Norfolk State University; Norfolk (VA); On-site; USD 73,000 - 85,000; Full time

Job summary

The Lyman Beecher Brooks Library at Norfolk State University is recruiting for an Information Technology Administrator to implement, develop, manage, and maintain hardware, software, communication, and network technologies for the Library that support its mission and operations.

The position reports to the Dean of Library Services and works in consultation and collaboration with the University’s Office of Information Technology (OIT), supporting staff and patrons with Library IT needs.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or Library Science.
• Demonstrated experience in information technology administration or support.
• A strong commitment to public service and customer service orientation.
• Demonstrated workplace leadership and project management experience.
• Ability to collaborate with others and work as a part of a team.
• Good verbal and written communication skills.
• Master's degree in Information Technology, Computer Science, or Library Science.
• Experience working in academic libraries or higher education institutions.
• Demonstrated experience administering a major integrated library system.

Responsibilities

• Provide administrative management of various information technology resources of the Library in consultation and collaboration with OIT.
• Manage information technology used throughout the Library by library staff and patrons, including PC and Mac desktops and laptops.
• Support software applications used at the Library by students and employees such as Windows, Outlook, Office, Adobe, and Teams.
• Maintain computer peripherals like printers, copiers, scanners, and projectors that are deployed in the Library for library staff and patron use.
• Manage communications technology, including Smart TVs, SolsticePods, cameras, and speakers that are available within the Library.
• Support Internet availability and access within the Library for students, employees, and others through ethernet and wireless networks.
• Maintain information systems and technology that manage library operations such as OCLC WMS and Bibliotheca self-check kiosks.
• Develop relationships with University offices, State agencies, and IT vendors to maintain and enhance the Library’s IT goals, standards, and resources.
• Advise Dean of Library Services and other library staff regarding information technology vendors, products, and services.
• Recommend policies and procedures for acquiring, developing, utilizing, maintaining, and disposing of information technology.
• Represent the library on University shared governance committees and participate in campus programs and events, as appropriate.
• Participate in professional groups and events related to the utilization and advancement of information technology in libraries.

Job description

The Lyman Beecher Brooks Library at Norfolk State University is recruiting for an Information Technology Administrator to implement, develop, manage, and maintain hardware, software, communication, and network technologies for the Library that support its mission and operations.

The position reports to the Dean of Library Services and works in consultation and collaboration with the University’s Office of Information Technology (OIT), supporting staff and patrons with Library IT needs.