Information Technology Administrator

Norfolk State University; Norfolk (VA); On-site; USD 73,000 - 85,000; Full time

Job summary

The Lyman Beecher Brooks Library at Norfolk State University is recruiting for an Information Technology Administrator to implement, develop, manage, and maintain hardware, software, communication, and network technologies for the Library that support its mission and operations.

The position reports to the Dean of Library Services and works in consultation and collaboration with the University’s Office of Information Technology (OIT), supporting staff and patrons with Library IT needs.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or Library Science.
• Demonstrated experience in information technology administration or support.
• A strong commitment to public service and customer service orientation.
• Demonstrated workplace leadership and project management experience.
• Ability to collaborate with others and work as a part of a team.
• Good verbal and written communication skills.
• Master's degree in Information Technology, Computer Science, or Library Science.
• Experience working in academic libraries or higher education institutions.
• Demonstrated experience administering a major integrated library system.

Responsibilities

• Provide administrative management of various information technology resources of the Library in consultation and collaboration with OIT.
• Manage information technology used throughout the Library by library staff and patrons, including PC and Mac desktops and laptops.
• Support software applications used at the Library by students and employees such as Windows, Outlook, Office, Adobe, and Teams.
• Maintain computer peripherals like printers, copiers, scanners, and projectors that are deployed in the Library for library staff and patron use.
• Manage communications technology, including Smart TVs, SolsticePods, cameras, and speakers that are available within the Library.
• Support Internet availability and access within the Library for students, employees, and others through ethernet and wireless networks.
• Maintain information systems and technology that manage library operations such as OCLC WMS and Bibliotheca self-check kiosks.
• Develop relationships with University offices, State agencies, and IT vendors to maintain and enhance the Library’s IT goals, standards, and resources.
• Advise Dean of Library Services and other library staff regarding information technology vendors, products, and services.
• Recommend policies and procedures for acquiring, developing, utilizing, maintaining, and disposing of information technology.
• Represent the library on University shared governance committees and participate in campus programs and events, as appropriate.
• Participate in professional groups and events related to the utilization and advancement of information technology in libraries.

Job description

Information Technology Administrator

Lyman Beecher Brooks Library

Norfolk State University

The Lyman Beecher Brooks Library at Norfolk State University isrecruiting for an Information Technology Administrator (FA216).This position is responsible for implementing, developing,managing,and maintaining hardware, software, communication, andnetwork technologies for the Library that support its mission andoperations. This position reports to the Dean of Library Servicesand works in consultation and collaboration with the University’sOffice of Information Technology (OIT).

Essential Duties and Responsibilities

• Provide administrative management of various informationtechnology resources of the Library in consultation andcollaboration with OIT.
• Manage information technology used throughout the Library bylibrary staff and patrons, including PC and Mac desktops andlaptops.
• Support software applications used at the Library by studentsand employees such as Windows, Outlook, Office, Adobe, andTeams.
• Maintain computer peripherals like printers, copiers, scanners,and projectors that are deployed in the Library for library staffand patron use.
• Manage communications technology, including Smart TVs, SolsticePods, cameras, and speakers that are available within theLibrary.
• Support Internet availability and access within the Library forstudents, employees, and others through ethernet and wirelessnetworks.
• Maintain information systems and technology that manage libraryoperations such as OCLC WMS and Bibliotheca self-check kiosks.
• Develop relationships with University offices, State agencies,and IT vendors to maintain and enhance the Library’s IT goals,standards, and resources.
• Advise Dean of Library Services and other library staffregarding information technology vendors, products, andservices.
• Recommend policies and procedures for acquiring, developing,utilizing, maintaining, and disposing of informationtechnology.
• Represent the library on University shared governancecommittees and participate in campus programs and events, asappropriate.
• Participate in professional groups and events related to theutilization and advancement of information technology inlibraries.

Qualifications

Required

• Bachelor's degree in Computer Science, Information Technology,or Library Science.
• Demonstrated experience in information technologyadministration or support.
• A strong commitment to public service and customer serviceorientation.
• Demonstrated workplace leadership and project managementexperience.
• Ability to collaborate with others and work as a part of ateam.
• Good verbal and written communication skills.

Preferred

• Master's degree in Information Technology, Computer Science, orLibrary Science.
• Experience working in academic libraries or higher educationinstitutions.
• Demonstrated experience administering a major integratedlibrary system.

Salary range: $73,000 - $85,000

Norfolk State University conducts background checks on allcandidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalistand may include criminal history, including sexual offenderregistry checks, reference checks, degree validation, DMV (driving)records, license verification, and credit report reviews. Theresults of background checks are made available to Universityemploying officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizesForm I-9 and E-verify in the verification of eligibility foret employment. Applicants must be authorized to work in the U.S.without employer sponsorship.

Contact Information

Name: Office of Human Resources

Phone: [phone]

Email: NO EMAILED DOCUMENTS ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we areencouraging individuals with disabilities to apply through theCommonwealth Alternative Hiring Process. To be considered for thisopportunity, applicants will need to provide their Certificate ofDisability (COD) provided by a Vocational Rehabilitation Counselorwithin the Department for Aging & Rehabilitative Services(DARS), or the Department for the Blind & Vision Impaired(DBVI). Veterans are encouraged to answer Veteran status questionsand submit their disability documentation, if applicable, toDARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARSat 800-552-5019, or DBVIat 800-622-2155.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse workforce.

Equal Opportunity Employer

Contact Pathways