NSU00278 - Circulation Supervisor

Commonwealth of VA Careers; Norfolk (VA); On-site; USD 45,000 - 51,000; Full time

Job summary

Norfolk State University library is seeking a Circulation Supervisor to oversee daily operations of the Access Services department, including circulation, reserves, stacks, study rooms, and staff. You will supervise 1-2 permanent staff and 1-4 student workers, and develop policies for circulating information resources.

You will manage circulation processes for students, faculty, staff and others, track fines and fees, and prepare reports for the Dean of Library Services.

Qualifications

• Bachelor's degree required.
• Experience supervising employees or volunteers.
• Strong information management and technology skills.
• Excellent verbal and written communication.
• Ability to take initiative and exercise good judgment.
• Customer-service oriented with public service mindset.

Responsibilities

• Supervise the daily operations of the Access Services department of the library, including circulation, reserves, stacks maintenance, study rooms, and personnel.
• Manage the circulation processes of the library to ensure information resources are properly loaned to students, faculty, staff, and others and accurately accounted for.
• Oversee access to both general and reserve collections, including books, journals, and media, by administering the circulation functions of the integrated library system.
• Maintain the library’s circulating and non-circulating stacks of books, journals, and media to ensure resources are properly organized and accessible to library users.
• Manage access to the library’s study rooms for students, faculty, and staff, and help maintain the study room facilities, furniture, and equipment.
• Supervise the staff and student workers of the Access Services department, including hiring, training, evaluating, and disciplining personnel.
• Develop policies and procedures for the operation of the Access Services department and the circulation of information resources in consultation with library administration.
• Collect and process fines and fees for overdue or lost items such as library books and study room keys.
• Maintain financial records regarding circulation fines and fees and prepare financial reports for the Student Accounts office.
• Report statistics regarding circulation and other activities of the Access Services department to the Dean of Library Services.

Skills

Information management

Technology skills

Verbal and written communication

Supervisory experience

Initiative and judgment

Public service oriented

Team collaboration

Education

Bachelor's degree

Tools

Integrated Library System (ILS)

Job description

Title: NSU00278 - Circulation Supervisor

Hiring Range: $45,000 - $51,277

Pay Band: 4

Agency: Norfolk State University

Location:Norfolk State University

Agency Website:WWW.NSU.EDU

Recruitment Type: General Public - G

Job Duties

• Supervise the daily operations of the Access Services department of the library, including circulation, reserves, stacks maintenance, study rooms, and personnel.
• Manage the circulation processes of the library to ensure information resources are properly loaned to students, faculty, staff, and others and accurately accounted for.
• Oversee access to both general and reserve collections, including books, journals, and media, by administering the circulation functions of the integrated library system.
• Maintain the library’s circulating and non-circulating stacks of books, journals, and media to ensure resources are properly organized and accessible to library users.
• Manage access to the library’s study rooms for students, faculty, and staff, and help maintain the study room facilities, furniture, and equipment.
• Supervise the staff and student workers of the Access Services department, including hiring, training, evaluating, and disciplining personnel.
• Develop policies and procedures for the operation of the Access Services department and the circulation of information resources in consultation with library administration.
• Collect and process fines and fees for overdue or lost items such as library books and study room keys.
• Maintain financial records regarding circulation fines and fees and prepare financial reports for the Student Accounts office.
• Report statistics regarding circulation and other activities of the Access Services department to the Dean of Library Services.

Supervisory Responsibilities

• This position is responsible for supervising 1-2 permanent staff and 1-4 student workers.

Minimum Qualifications

• Good information management and technology skills.
• Good verbal and written communication skills.
• Experience supervising employees or volunteers.
• Ability to take initiative and exercise good judgment.
• A strong commitment to public service and customer service orientation.
• Ability to collaborate with others and work as a part of a team.

Additional Considerations

• A bachelor's degree.
• Experience working in an academic or public library.
• Experience working with an integrated library system (ILS).

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: NORFOLK STATE UNIVERSITY

Phone: [phone]

Email: No Email Material Accepted

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.