Circulation Supervisor

Norfolk State University; Norfolk (VA); On-site; USD 45,000 - 51,000; Full time

Job summary

Norfolk State University is seeking a dedicated librarian to oversee the Access Services department. The role includes supervising staff, managing circulation, reserves, stacks, and study rooms, and ensuring efficient access to resources through the library system.

The ideal candidate will have strong information management and technology skills, experience supervising employees, and a commitment to public service.

Qualifications

• Strong information management and technology skills.
• Excellent verbal and written communication abilities.
• Experience supervising employees or volunteers.
• Ability to take initiative and exercise good judgment.
• Commitment to public service and customer service orientation.
• Ability to collaborate with others and work as part of a team.

Responsibilities

• Supervise daily operations of Access Services, including circulation, reserves, stacks, study rooms, and staff.
• Manage circulation processes to loan resources to students, faculty, staff, and others.
• Oversee access to general and reserve collections via the library system.
• Maintain stacks and ensure resources are organized and accessible.
• Manage study room access and maintain facilities.
• Supervise staff and student workers, including hiring and training.
• Develop policies for Access Services in consultation with library administration.
• Process fines and fees for overdue items and room keys.
• Maintain financial records and prepare reports for Student Accounts.
• Report circulation statistics to the Dean of Library Services.

Skills

Information management

Verbal and written communication

Supervising employees

Team collaboration

Education

Bachelor's degree

Tools

Integrated Library System (ILS)

Job description

Essential Duties and Responsibilities:

• Supervise the daily operations of the Access Services departmentof the library, including circulation, reserves, stacks maintenance, study rooms,and personnel.
• Manage the circulation processes of the library to ensureinformation resources are properly loaned to students, faculty,staff, and others and accurately accounted for.
• Oversee access to both general and reserve collections, includingbooks, journals, and media, by administering the circulationfunctions of the integrated library system.
• Maintain the library’s circulating and non-circulating stacks ofbooks, journals, and media to ensure resources are properlyorganized and accessible to library users.
• Manage access to the library’s study rooms for students, faculty, and staff, and help maintain the study room facilities, furniture, and equipment.
• Supervise the staff and student workers of the Access Servicesdepartment, including hiring, training, evaluating, anddisciplining personnel.
• Develop policies and procedures for the operation of the AccessServices department and the circulation of information resources inconsultation with library administration.
• Collect and process fines and fees for overdue or lost items suchas library books and study room keys.
• Maintain financial records regarding circulation fines and feesand prepare financial reports for the Student Accounts office.
• Report statistics regarding circulation and other activities ofthe Access Services department to the Dean of Library Services.

Supervisory Responsibilities:

This position is responsible for supervising 1-2 permanent staffand 1-4 student workers.

Qualifications Required:

• Good information management and technology skills.
• Good verbal and written communication skills.
• Experience supervising employees or volunteers.
• Ability to take initiative and exercise good judgment.
• A strong commitment to public service and customer serviceorientation.
• Ability to collaborate with others and work as a part of ateam.

Preferred:

• A bachelor's degree.
• Experience working in an academic or public library.
• Experience working with an integrated library system (ILS).

Hiring Range: $45,000 - $51,277

Equal Opportunity Employer

In support of the Commonwealth’s commitment to inclusion, we areencouraging individuals with disabilities to apply through theCommonwealth Alternative Hiring Process. To be considered for thisopportunity, applicants will need to provide their Certificate ofDisability (COD) provided by a Vocational Rehabilitation Counselorwithin the Department for Aging & Rehabilitative Services(DARS), or the Department for the Blind & Vision Impaired(DBVI). Veterans are encouraged to answer Veteran status questionsand submit their disability documentation, if applicable, toDARS/DBVI to get their Certificate of Disability. If you need toget a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARSat 800-552-5019, or DBVI at 800-622-2155.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse workforce.