Now Hiring: 911 Call Taker for Public Safety Dispatch

Regional 911 Intake Solutions; Rosepine (LA); On-site; USD 40,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Regional 911 Intake Solutions in Rosepine, LA is seeking 911 Call Takers to be the first point of contact for individuals reporting emergencies. You will ask focused questions, verify locations, and document information for responders coordinating the response.

Successful candidates will typically have a high school diploma, strong listening and typing abilities, and clear verbal communication. Training, background checks, and certifications will be provided as part of the process.

Qualifications

• High school diploma or equivalent required.
• Strong listening, typing, and verbal communication skills.
• Ability to follow structured procedures and succeed in a fast-paced environment.

Responsibilities

• Answer incoming emergency and non-emergency lines.
• Confirm incident location and caller callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide calm, clear guidance to distressed callers within training.

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Following procedures

Education

High school diploma or equivalent

Tools

Dispatch software

Computer terminals

Job description

Regional 911 Intake Solutions in Rosepine, LA is seeking 911 Call Takers to be the first point of contact for individuals reporting emergencies. You will ask focused questions, verify locations, and document information for responders coordinating the response.

Successful candidates will typically have a high school diploma, strong listening and typing abilities, and clear verbal communication. Training, background checks, and certifications will be provided as part of the process.