Norwegian Speaking Partner Support Consultant -Remote in Greece

Employers from Greece; United States; A distancia; USD 66.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Performance bonus

Fully paid training

Relocation package

Health insurance

Private health insurance

Two extra salaries

Descripción de la vacante

Employers from Greece is seeking a Norwegian-speaking Partner Support Consultant to join our enthusiastic team. You will assist partners via phone, email, and chat, resolve inquiries, and educate them on product features.

You will maintain partner records in our CRM, collaborate with internal teams, and stay updated on offerings to continually enhance support quality. Relocation and a strong bonus structure accompany a competitive salary.

Formación

• Fluent in Norwegian and English, written and spoken.
• Experience in partner support or customer service preferred.
• Strong analytical and troubleshooting skills with IT understanding.
• Excellent communication and relationship-building abilities.
• Ability to thrive in a fast-paced, collaborative environment.
• Familiarity with CRM systems and support tools is a plus.

Responsabilidades

• Provide exceptional support to Norwegian-speaking partners via phone, email, and chat.
• Manage partner inquiries and resolve service-related issues efficiently.
• Educate partners regarding product features and maximize their use of our services.
• Maintain detailed records of partner interactions in our CRM system.
• Collaborate with internal teams to escalate complex issues and formulate solutions.
• Conduct regular follow-ups with partners to ensure concerns are resolved.
• Stay informed about product offerings, industry trends, and partner feedback to improve support services.

Conocimientos

Norwegian fluency

English proficiency

Partner support experience

Analytical skills

IT troubleshooting

CRM experience

Herramientas

CRM software

Descripción del empleo

We are currently seeking a Norwegian Speaking Partner Support Consultant to join our enthusiastic team. This role is ideal for individuals who are adept in customer service and fluent in Norwegian, focused on delivering high-quality support to our partners.

Responsibilities

• Provide exceptional support to Norwegian-speaking partners through various communication methods, including phone, email, and chat.
• Manage partner inquiries and resolve service-related issues in an efficient manner.
• Educate partners regarding product features and assist them in maximizing their use of our services.
• Maintain detailed records of partner interactions, inquiries, and resolutions within our CRM system.
• Collaborate closely with internal teams to escalate complex issues and formulate effective solutions.
• Conduct regular follow-ups with partners to ensure their concerns are resolved and satisfaction is achieved.
• Stay informed about product offerings, industry trends, and partner feedback to continuously enhance our support services.

Requirements

• Fluency in Norwegian and proficiency in English, both written and verbal.
• Experience in partner support, customer service, or a similar position is preferred.
• Strong analytical and troubleshooting skills with a solid understanding of IT systems.
• Excellent communication and relationship-building abilities.
• Dedication to customer satisfaction and proactive issue resolution.
• Familiarity with CRM systems and support tools is an advantage.
• Able to thrive in a fast-paced, collaborative work environment.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...