Norwegian-Speaking Partner Support Specialist

Employers from Greece; United States; Teletrabalho; USD 66 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance bonus

Fully paid training

Relocation package

Health insurance

Private health insurance

Two extra salaries

Resumo da oferta

Employers from Greece is seeking a Norwegian-speaking Partner Support Consultant to join our enthusiastic team. You will assist partners via phone, email, and chat, resolve inquiries, and educate them on product features.

You will maintain partner records in our CRM, collaborate with internal teams, and stay updated on offerings to continually enhance support quality. Relocation and a strong bonus structure accompany a competitive salary.

Qualificações

• Fluent in Norwegian and English, written and spoken.
• Experience in partner support or customer service preferred.
• Strong analytical and troubleshooting skills with IT understanding.
• Excellent communication and relationship-building abilities.
• Ability to thrive in a fast-paced, collaborative environment.
• Familiarity with CRM systems and support tools is a plus.

Responsabilidades

• Provide exceptional support to Norwegian-speaking partners via phone, email, and chat.
• Manage partner inquiries and resolve service-related issues efficiently.
• Educate partners regarding product features and maximize their use of our services.
• Maintain detailed records of partner interactions in our CRM system.
• Collaborate with internal teams to escalate complex issues and formulate solutions.
• Conduct regular follow-ups with partners to ensure concerns are resolved.
• Stay informed about product offerings, industry trends, and partner feedback to improve support services.

Conhecimentos

Norwegian fluency

English proficiency

Partner support experience

Analytical skills

IT troubleshooting

CRM experience

Ferramentas

CRM software

Descrição da oferta de emprego

Employers from Greece is seeking a Norwegian-speaking Partner Support Consultant to join our enthusiastic team. You will assist partners via phone, email, and chat, resolve inquiries, and educate them on product features.

You will maintain partner records in our CRM, collaborate with internal teams, and stay updated on offerings to continually enhance support quality. Relocation and a strong bonus structure accompany a competitive salary.