Norwegian-Speaking Marketplace Support Specialist

Employers from Greece; United States; À distance; USD 40 000 - 62 000; Plein temps

Avantages offerts par ce poste

Competitive monthly salary

Monthly performance bonus

Fully paid training

Fully paid relocation package (flight,

Health insurance

Private health insurance

2 extra salaries per year

Résumé du poste

Patrique Mercier Recruitment FR invites applications for a Norwegian Speaking Marketplace Customer Representative. This role focuses on delivering outstanding support to Norwegian-speaking customers using our marketplace services.

You will handle inquiries via phone, email, and chat, guiding customers through product information, pricing, and order tracking while ensuring accurate CRM records. The ideal candidate is fluent in Norwegian and English, with prior customer service experience, strong

Qualifications

• Fluency in Norwegian and English with strong communication skills.
• Experience in customer service or similar roles preferred.
• Strong problem-solving focus on customer satisfaction.
• Proficient with CRM software and digital communication platforms.

Responsabilités

• Serve as primary contact for Norwegian-speaking customers via phone, email, and chat.
• Assist customers in navigating the marketplace and tracking orders.
• Resolve inquiries to ensure customer satisfaction and document interactions in CRM.
• Collaborate with internal teams to relay feedback and drive service improvements.
• Stay updated on marketplace updates, products, and promotions.

Connaissances

Norwegian language

English language

Customer service

CRM proficiency

Outils

CRM software

Description du poste

Patrique Mercier Recruitment FR invites applications for a Norwegian Speaking Marketplace Customer Representative. This role focuses on delivering outstanding support to Norwegian-speaking customers using our marketplace services.

You will handle inquiries via phone, email, and chat, guiding customers through product information, pricing, and order tracking while ensuring accurate CRM records. The ideal candidate is fluent in Norwegian and English, with prior customer service experience, strong