Norwegian-Speaking Client Support Pro

Employers from Greece; United States; Remote; USD 48,000 - 72,000; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid training

Fully paid relocation package

Health insurance

Private health insurance

2 extra salaries per year

And much more...

Job summary

Patrique Mercier Recruitment By Nellie in the United States is seeking a Norwegian Speaking Client Support Specialist to assist Norwegian-speaking clients via phone, email and live chat. You will address product, service and account inquiries with empathy, troubleshoot issues and document interactions in our CRM to ensure accurate records.

Fluency in Norwegian and English is required, prior customer support experience is preferred, and we offer competitive pay, bonus opportunities and relocation

Qualifications

• Fluent in Norwegian and English; experience in customer support is preferred.
• Excellent communication and interpersonal abilities.
• Strong problem-solving skills and attention to detail.
• Able to manage multiple tasks in a fast-paced environment.
• Proficient with CRM systems and general computer skills.

Responsibilities

• Deliver exemplary support to Norwegian-speaking clients via phone, email, and live chat.
• Handle inquiries related to products, services, and accounts with professionalism.
• Troubleshoot issues and provide prompt, effective solutions.
• Document all customer interactions in the CRM for accurate records.
• Collaborate with the team to uphold high service standards and continuous improvement.
• Suggest process improvements based on client feedback.
• Stay informed about product updates to relay accurate information.

Skills

Norwegian language

English language

Customer support experience

Communication skills

Problem solving

Multitasking

CRM systems

Tools

CRM software

Job description

Patrique Mercier Recruitment By Nellie in the United States is seeking a Norwegian Speaking Client Support Specialist to assist Norwegian-speaking clients via phone, email and live chat. You will address product, service and account inquiries with empathy, troubleshoot issues and document interactions in our CRM to ensure accurate records.

Fluency in Norwegian and English is required, prior customer support experience is preferred, and we offer competitive pay, bonus opportunities and relocation