Norwegian Speaking Marketplace Customer Representative -Remote in Greece

Employers from Greece; United States; Remote; USD 40,000 - 62,000; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid training

Fully paid relocation package (flight,

Health insurance

Private health insurance

2 extra salaries per year

Job summary

Patrique Mercier Recruitment FR invites applications for a Norwegian Speaking Marketplace Customer Representative. This role focuses on delivering outstanding support to Norwegian-speaking customers using our marketplace services.

You will handle inquiries via phone, email, and chat, guiding customers through product information, pricing, and order tracking while ensuring accurate CRM records. The ideal candidate is fluent in Norwegian and English, with prior customer service experience, strong

Qualifications

• Fluency in Norwegian and English with strong communication skills.
• Experience in customer service or similar roles preferred.
• Strong problem-solving focus on customer satisfaction.
• Proficient with CRM software and digital communication platforms.

Responsibilities

• Serve as primary contact for Norwegian-speaking customers via phone, email, and chat.
• Assist customers in navigating the marketplace and tracking orders.
• Resolve inquiries to ensure customer satisfaction and document interactions in CRM.
• Collaborate with internal teams to relay feedback and drive service improvements.
• Stay updated on marketplace updates, products, and promotions.

Skills

Norwegian language

English language

Customer service

CRM proficiency

Tools

CRM software

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to invite applications for the role of Norwegian Speaking Marketplace Customer Representative. This position is essential for ensuring our Norwegian-speaking customers receive outstanding support and assistance while utilizing our marketplace services.

Responsibilities

• Serve as the primary contact for Norwegian-speaking customers through phone, email, and chat communications.
• Assist customers in navigating the marketplace, providing information on products, prices, and order tracking.
• Effectively address and resolve customer inquiries and issues to guarantee satisfaction.
• Document customer interactions in our CRM system to maintain accurate records.
• Collaborate with other internal teams to share customer feedback and drive improvements in service quality.
• Stay informed about marketplace updates, product information, and promotional offers to assist customers promptly.
• Participate in team meetings and training sessions, actively contributing to a positive team culture.

Requirements

• Fluency in Norwegian and English, with strong verbal and written communication skills.
• Previous experience in customer service or similar positions is preferred.
• Strong problem-solving skills with a focus on customer satisfaction.
• Proficient in CRM software and familiar with digital communication platforms.
• Excellent organizational skills and attention to detail.
• A self-starter with the ability to work independently as well as in a team environment.
• A positive attitude and enthusiasm for delivering exceptional customer service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...