Norwegian-Speaking Business Support Specialist

Employers from Greece; United States; Remote; USD 54,000 - 71,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Airport Transfer And Hotel

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Norwegian-speaking Business Support Consultant in the United States. You will provide frontline support to Norwegian-speaking business clients via phone, email and chat, handling inquiries about services and account management.

The role requires fluent Norwegian and excellent English, solid customer service experience, strong communication, and the ability to document interactions in a CRM. A relocation package and training are offered.

Qualifications

• Fluency in Norwegian and strong proficiency in English, both written and spoken.
• Previous experience in a customer support role, preferably within a business environment.
• Excellent communication and interpersonal skills geared toward client care.
• Strong problem-solving capabilities with a focus on client resolution.
• Familiarity with CRM systems and standard office software applications.
• A collaborative approach, with the ability to thrive in a team-focused environment.
• High attention to detail and strong organizational skills are critical.

Responsibilities

• Offer comprehensive support to Norwegian-speaking business clients through various channels, including phone, email, and chat.
• Assist clients with inquiries regarding business services, account management, and operational support.
• Identify and implement effective solutions to client issues, ensuring a high level of satisfaction.
• Maintain accurate documentation of client interactions in the CRM system for quality assurance.
• Collaborate with internal teams to navigate complex business inquiries and enhance service delivery.
• Stay updated on company services and products to provide relevant assistance to clients.
• Engage in continual professional development to sharpen skills and improve service effectiveness.

Skills

Norwegian

English

Customer support

Communication

Problem solving

CRM familiarity

Teamwork

Attention to detail

Tools

CRM systems

Job description

Patrique Mercier Recruitment By Nellie is seeking a Norwegian-speaking Business Support Consultant in the United States. You will provide frontline support to Norwegian-speaking business clients via phone, email and chat, handling inquiries about services and account management.

The role requires fluent Norwegian and excellent English, solid customer service experience, strong communication, and the ability to document interactions in a CRM. A relocation package and training are offered.