Norwegian-Speaking Online Shopping Specialist

Employers from Greece; United States; Remote; USD 47,000 - 69,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment By Nellie is excited to present an opportunity for a Norwegian Speaking Online Shopping Advisor. You will assist Norwegian-speaking customers in their shopping journey, providing product information, recommendations, and order support through chat, email, and phone.

This role emphasizes customer service excellence in an e-commerce environment. The ideal candidate is fluent in Norwegian and English, has prior ecommerce or customer service experience, and works well in

Qualifications

• Fluency in Norwegian and English, with strong verbal and written communication skills.
• Experience in customer service, particularly in an online shopping or e-commerce environment.
• A passion for e-commerce and a good understanding of online shopping habits.
• Able to connect with customers effectively, providing empathetic and efficient support.

Responsibilities

• Engage with Norwegian-speaking customers through chat, email, and phone to address their online shopping inquiries.
• Provide comprehensive product information and personalized recommendations to enhance the customer experience.
• Manage inquiries related to order statuses, returns, and exchanges in a friendly and efficient manner.
• Assess customer needs and offer tailored solutions to improve their shopping experience.
• Stay informed about product offerings, promotions, and company policies to relay accurate information to customers.
• Document customer interactions properly to ensure follow-up and quality assurance.
• Collaborate with the team and other departments to resolve customer issues and improve service processes.

Skills

Norwegian language

English language

Customer service

Communication skills

Multitasking

Tools

CRM software

E-commerce platforms

Job description

Patrique Mercier Recruitment By Nellie is excited to present an opportunity for a Norwegian Speaking Online Shopping Advisor. You will assist Norwegian-speaking customers in their shopping journey, providing product information, recommendations, and order support through chat, email, and phone.

This role emphasizes customer service excellence in an e-commerce environment. The ideal candidate is fluent in Norwegian and English, has prior ecommerce or customer service experience, and works well in