Norwegian Multilingual Support Pro | Relocation

Employers from Greece; United States; Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid training

Fully paid relocation package

Health insurance

2 extra salaries per year

And much more

Job summary

Patrique Mercier Recruitment FR is excited to offer a remarkable opportunity for a Norwegian Speaking Multilingual Support Representative. This position is tailored for dynamic individuals who excel in providing top-tier customer support and can communicate fluently in multiple languages.

You will handle inquiries via phone, email and chat, document interactions in the CRM, and collaborate with teams to ensure a high-quality customer experience while pursuing ongoing product knowledge.

Qualifications

• Fluency in Norwegian and at least one additional language, written and spoken.
• Experience in customer service or support is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving mindset and proactive service approach.
• Ability to prioritize tasks in a fast-paced environment.

Responsibilities

• Provide customer service in Norwegian and other languages across phone, email and chat.
• Assist customers with inquiries, product information and technical issues promptly.
• Handle complaints professionally and find effective solutions.
• Document interactions accurately in the CRM for clear follow-up.
• Collaborate with teams to maintain high-quality customer experience.
• Engage in ongoing product knowledge training to improve service.
• Suggest process improvements to enhance satisfaction and efficiency.

Skills

Norwegian language

Additional language skills

Customer service

Communication skills

CRM software experience

Tools

CRM software

Job description

Patrique Mercier Recruitment FR is excited to offer a remarkable opportunity for a Norwegian Speaking Multilingual Support Representative. This position is tailored for dynamic individuals who excel in providing top-tier customer support and can communicate fluently in multiple languages.

You will handle inquiries via phone, email and chat, document interactions in the CRM, and collaborate with teams to ensure a high-quality customer experience while pursuing ongoing product knowledge.